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How rajamaxwin Protects Your Personal Data

Your account data, transaction records and browsing activity on rajamaxwin are handled under a clear, documented privacy framework — every deposit you make via DANA, OVO, GoPay or…

Data encrypted at entryNo third-party data salesDANA, OVO, GoPay, QRIS protectedAccount-level access controlsIndonesia-region data handling

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What Data We Collect and Why

rajamaxwin Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect your name, email address, phone number and payment identifiers — for example, your DANA wallet ID or OVO account reference — solely to authenticate transactions and fulfil withdrawals. We also log device type, IP address and session

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timestamps to detect unauthorised access attempts. Cookies track your in-session preferences, such as language and last-visited lobby section, and are cleared when you log out. How this data is processed depends on local law, and our practices align with the applicable data protection framework for Indonesia-region
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accounts. We retain transaction logs for the period required by financial compliance rules and delete account data on verified closure requests.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy Rights

If you want to request a copy of your stored data, ask us to correct inaccurate records, or submit a deletion request for a closed account, our privacy support team is reachable…

Live Chat — 24 / 7 Connect directly from your account dashboard. A human agent picks up privacy and data queries within two minutes during peak hours; ticket number issued immediately for tracking your request.

Email Support Send your data access, correction or deletion request to our privacy inbox. Written responses arrive within 24 hours, and every reply references your original ticket so the thread stays clear.

In-Account Privacy Centre Log in, navigate to Account Settings, then select Privacy. From there you can download a summary of stored data, update marketing preferences or submit a formal deletion request without contacting support.

HOW WE HANDLE YOUR INFORMATION

Six Ways We Keep Your Account Data Safe

Data security on rajamaxwin is operational, not a statement — it is built into account creation, every payment step and session management.

TLS Encryption on Every Transaction

Every DANA, OVO, GoPay and QRIS payment travels over TLS 1.3 encryption. The payment token is never stored in plain text on our servers — only a hashed reference used for reconciliation is retained after the transaction clears.

Cookie Control in Account Settings

You can review and adjust which cookie categories are active by visiting Account Settings — Privacy on any device. Analytics and preference cookies can be switched off independently; only session-security cookies are mandatory for login to function.

Account Security Alerts

Any new device login triggers an automatic email alert to your registered address. If you do not recognise the device, a single click in that email suspends the session and flags the event for our security team to review within the hour.

Data Retention Schedule

Active account data is held while your account is open. After verified account closure, personal identifiers are deleted within 30 days; transaction logs required for financial compliance are retained for the period specified by applicable regulations and then purged.

Third-Party Data Sharing Limits

We share your data with payment processors — DANA, OVO, GoPay, QRIS — only to the extent needed to process a specific transaction. No personal data is passed to marketing partners, analytics resellers or data brokers at any point.

Formal Data Request Process

Submit a Subject Access Request from Account Settings or by email. We acknowledge within 48 hours and deliver a full data export or deletion confirmation within 14 calendar days, referencing your ticket number at every stage.

Frequently Asked Privacy Policy Questions

These are the questions we hear most often about how your data is stored, who can see it and what rights you have as an account holder in Indonesia. Each answer reflects the actual process we follow — not a generic template.

We collect your name, email address, phone number and the payment identifier you use — such as your DANA wallet ID or OVO account number. We also log your device type and IP address to protect your account from unauthorised access attempts.

Only a hashed payment token is retained for reconciliation purposes; your full QRIS scan data and GoPay credentials are never stored in plain text. The hash cannot be reversed to recover your payment details, and it is deleted when no longer needed for financial records.

Log in, go to Account Settings, then select Privacy and choose Download My Data. Alternatively, email our privacy inbox and reference your account username. We deliver the export within 14 calendar days and send a ticket number so you can track the request.

Yes. Submit a deletion request via Account Settings — Privacy or by emailing our support team. After your account is verified as closed, personal identifiers are deleted within 30 days. Transaction logs required by financial regulations are retained separately for the legally mandated period.

We share payment identifiers with DANA, OVO, GoPay or QRIS processors only to complete a specific transaction. No personal data is passed to marketing networks, analytics resellers or any other commercial third parties at any point.

We use session cookies for login security, preference cookies to remember your lobby settings and analytics cookies to measure page performance. You can disable preference and analytics cookies from Account Settings — Privacy; only session-security cookies remain active because they are required for login.

Where access or eligibility depends on local law, we apply the data handling rules of the applicable jurisdiction. You can contact our privacy team to request clarification on which rules apply to your account region; responses arrive within 24 hours via your chosen channel.

How rajamaxwin Protects Your Personal Data

Reach Us About Your Privacy Rights

Six Ways We Keep Your Account Data Safe

TLS Encryption on Every Transaction

Cookie Control in Account Settings

Account Security Alerts

Data Retention Schedule

Third-Party Data Sharing Limits

Formal Data Request Process

Frequently Asked Privacy Policy Questions

01 What personal data does rajamaxwin collect when I open an account?

02 Is my QRIS or GoPay payment data stored after a transaction?

03 How can I see a copy of the data rajamaxwin holds about me?

04 Can I ask rajamaxwin to delete my personal data?

05 Does rajamaxwin share my data with third parties?

06 How do cookies work on rajamaxwin and can I turn them off?

07 What happens to my data if access to certain services depends on local law?

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